Frequently Asked Questions
Bacalao is our selection of premium cod, carefully chosen at the source for its flavor, texture, and freshness . We handle the entire process: from fishing in the cold waters of the North Atlantic to vacuum packaging that guarantees optimal preservation.
Unlike other options on the market, Bacalao comes ready to cook without any hassle : no annoying bones, no excess salt, and no pre-processing required. This ensures a top-quality product, straight to your kitchen, with the same flavor you'd find in a specialty restaurant.
Because we have satisfied customers throughout Spain who repeat their orders thanks to the consistent quality.
Because we work with a controlled and certified origin , guaranteeing a superior product.
Because we offer a fast, safe service with a satisfaction guarantee .
And above all, because behind Bacalalo there is a real commitment: to bring the best cod on the market to your table without complications and with total confidence.
Yes . We ship throughout the peninsula so you can enjoy Bacalao wherever you are.
Free shipping: Cold shipping for orders over 99 euros in mainland Spain.
Standard refrigerated shipping: Ideal for maintaining the cold chain for fresh products.
The order arrives in 24-48 business hours and always with a tracking number, so you can check where your cod is at all times.
We send it with SEUR Frío in 24 - 48 h inside an isothermal box with cold accumulators.
The temperature is kept between 0 - 4 °C throughout transport so that the cold chain is not broken and the cod, anchovies or smoked products retain their texture and flavor.
Depending on the format, we use a heat-sealed tray or vacuum bag, always with a label indicating weight, batch, and date.
This packaging protects the piece and makes it easier to store in the refrigerator.
Store in the refrigerator between 0-4°C and keep the container tightly closed. Once opened, it is best consumed within 3-5 days.
If it's a product in oil, make sure the fillets are covered.
You can freeze it if it has not been previously frozen.
Freeze tightly sealed or vacuum-packed to prevent crystallization, and defrost slowly in the refrigerator for 12-24 hours to preserve the texture.
It's rare, but if it happens, contact us within 24 hours with photos of the exterior, interior, and a thermometer if you have one.
We assess the issue and proceed with replacement or refund as appropriate.
We want to be completely transparent:
Shipping is FREE for orders over €99 .
For smaller purchases, the cost will depend on the type of transport (standard or refrigerated).
During the purchase process you will always see the exact amount before paying, with no hidden charges or last-minute surprises.
You can find us in Barcelona , in the heart of the Mercat del Ninot , one of the city's most emblematic gastronomic squares.
We are Stop No. 49 , at C/ Mallorca, 133-157, 08036 Barcelona .
Yes . In addition to our online store, you can visit us at our market stall to:
View and choose the product directly.
Receive preparation and preservation tips.
Experience firsthand the quality and freshness we have been offering for over 3 decades.
Don't improvise with the doneness or the cut. Choose a product with a smooth texture, clean flavor, and elegant finish in minutes.
It's the professional kitchen standard, now in your home, with 24-48 hour chilled delivery and backed by real reviews .




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